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Technology Community Platform (TCP)
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TCP Basic
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TCP Premium
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Type of Solution
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Level 3+ Developer Network
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Level 4+ Developer Network
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Deployment
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On Demand
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On Demand
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Licensing
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Model
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Subscription, based on size of user base
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Subscription, based on size of user base
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Pricing
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Contact Us
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Contact Us
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Functionality
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Content Workflow
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ISV Standard Content Types (i.e. code samples, paste-bin, SDK, articles, tips/tricks, others)
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Custom Content Types (define your own types, depending on your industry, i.e. dictionary, custom transformation)
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Community Features (Blogs, Forums, Voting, Rating, Tags, etc)
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Interest Areas (sub-communities based on technology, solution, etc)
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Product Community Areas
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User Group Support (group areas, document sharing, meeting planning, networking)
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Private Content Areas (premium customer content and support, partner areas)
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Early Access Program Support (access to software download and key information)
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Partner Marketplace (partner promotion and visibility)
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TCP Connect (social networking)
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Integrations and Extensions
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Eclipse IDE Community Plug-in
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LDAP Integration
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Available Add-ons
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LivePerson Widget
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Open ID Support
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Trackbacks
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Job Posting Capability
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Project Areas (issue tracking, subversion)
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Hosting
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Uptime Guarantee
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99.6%
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99.9%
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Disk Space
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120 GB
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240GB
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Monthly Data Transfer
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1000 GB
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1500 GB
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Dedicated Processing Core
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One
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Two
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RAM
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1GB
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2GB
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Environment Management
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Full
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Full
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Uptime Monitoring/Reporting
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Included
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Included
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Support and Services
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Email Support
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8x5
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24x7
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Phone Support
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None
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8x5
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Monthly Issue Allocation
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4
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8
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Security Patches
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Included
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Included
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Defect Patches
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Critical Only
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Critical and Major
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Uptime Guarantee
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99.6%
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99.9%
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Drupal Module Monitoring
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Included
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Included
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Community Consulting Services
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Learn More
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Learn More
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