TCP: Technology Community Platform

TCP (Technology Community Platform) is a feature-rich, stand-alone social publishing platform, designed and configured for the specific purpose of supporting a community of users around a software product or technology. Each TCP is designed per client specifications but the following diagram provides an overview of TCP architecture:

Business Benefits of a TCP-based Developer Network:

  • Increase customer and partner loyalty
  • Accelerate product adoption
  • Drive new client acquisition and cross-selling
  • Drive consulting services revenue
  • Improve product roadmap planning
  • Create efficiencies in parter and sales management
  • Reduce support costs
  • Build competitive barriers

Key Features of TCP

  • Product Communities. TCP allows you to define product communities, simply tailor the content to your products, upload your assets (SDKs, Sample Code, Tutorials, etc) and foster a product-level relationship with your users.
  • Roles and Security. TCP has roles tailored to the standard relationships in an ISV ecosystem (customers, partners, product management, etc), enabling ability to craft a unique experience for your users and implement proper access controls.
  • Premium Access Capability. TCP has the ability to segregate content and functionality (i.e. discussion forums) for customers and partners, extending the value of your support offerings.
  • Early Access Program Support. Employing the role-based access to content, TCP enables you to implement a program for early access or trial access to your software products and manage security keys.
  • Virtual User Groups. TCP provides you the ability to create a single web presence for all of your physical user groups, as well as enable virtual user groups for areas that may not have a critical mass of users, or for new markets.
  • Industry Groups. TCP has special groups configured to bring together your sales managers and engineers, partners and customers to collaborate on issues specific to a particular industry.

TCP is a high-level architectural approach, designed to be a guide to developing a customized developer community. Our team is experienced in design and development of the various components in the narrow niche of developer communities.